The WCO provides leadership, guidance and support to Customs administrations to secure and facilitate legitimate trade, realize revenues, protect society and build capacity.

WCO Vision statement

Borders divide, Customs connects
Dynamically leading modernization and connectivity in a rapidly changing world.

WCO Values

We are a knowledge-based and action-oriented organization.
We believe in transparent, honest, and auditable governance procedures .
We are responsive to our Members, stakeholders in trade, and society.
We capitalize on technology and innovation.


Strategic Goal 1 – Promote the security and facilitation of international trade, including simplification and harmonization of Customs procedures = Economic Competitiveness Package

The WCO is working with its Members to ensure growth by securing and promoting economic competitiveness. Trade security and facilitation is one of the key factors for economic development of nations and is closely tied into national agendas on social wellbeing, poverty reduction and economic development of countries and their citizens. Likewise, the WCO provides a forum for the development of instruments and tools to simplify and harmonize Customs procedures.

Strategic Goal 2 – Promote fair, efficient, and effective Revenue collection = Revenue Package

Collection of revenue remains a top priority for many Customs administrations, particularly in economies where a substantial portion of government revenue is derived from Customs duties.  A modern Customs administration needs to apply the relevant tools and instruments developed by the WCO and other international bodies – in a consistent manner in order to achieve fair, efficient, and effective revenue collection.

Strategic Goal 3 – Protect society, public health and safety = Compliance and Enforcement Package

The efficiency and effectiveness of Customs border compliance is a determining factor in ensuring goods, people and means of transport comply with laws and regulations, the attainment of safe and secure communities, the economic competitiveness of nations, the growth of international trade and the development of the global marketplace.

The WCO will continue to develop and maintain standards and guidelines with respect to the goal of protecting society. The exchange of Customs enforcement information and Intelligence is crucial to the WCO’s Enforcement Strategy.  To this end, the WCO will coordinate and implement Customs law enforcement initiatives and operational activities with assistance from key stakeholders.

Strategic Goal 4 – Strengthen Capacity Building = Organizational Development Package

Effective and efficient Customs administrations are vital for the economic, social and security development of States. The WCO, as the global centre of Customs excellence, plays a central role in development, promotion and support for the implementation of modern Customs standards, procedures and systems and has positioned itself as a global leader in Capacity Building delivery.

The development of Capacity Building tools is linked to three enablers that were emphasized by the Capacity Building Committee as essential for sustainable development and modernization: Political Will, People and Partnerships.

Strategic Coal 5 – Promote information exchange between all stakeholders

The WCO provides a forum for international cooperation to promote greater connectivity and more harmonious interaction, including the exchange of information and experience and the identification of best practices, between Member administrations, other government agencies, international organizations, the private sector and other relevant stakeholders.

Strategic Goal 6 – Raise the performance and profile of Customs

The WCO and the international Customs community promote their strategic priorities, roles and contributions through cooperation, communication and partnership with governments, other international and regional organizations, donors and the private sector.

Strategic Goal 7 – Conduct Research and Analysis

The WCO conducts research and analysis on a wide range of Customs and international trade topics using various methods in order to promote a professional, knowledge-based service culture, and to benefit the WCO membership and external stakeholders.

Douanes Malagasy 2017
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